:root{--bw-bg:#0b0f14;--bw-text:#0f172a;--bw-muted:rgba(15,23,42,.65);--bw-border:rgba(15,23,42,.12);--bw-soft:#f3f4f6;--shadow:0 18px 45px rgba(0,0,0,.22);--shadow-sm:0 10px 22px rgba(0,0,0,.16);--r:18px}.chat-fab{position:fixed;right:24px;bottom:26px;z-index:10000;display:inline-flex;align-items:center;gap:10px;padding:10px 14px;border-radius:999px;background:var(--bw-bg);color:#fff;border:1px solid rgba(255,255,255,.1);box-shadow:var(--shadow-sm);font-weight:900;cursor:pointer;-webkit-user-select:none;-moz-user-select:none;user-select:none;transition:transform .15s ease,box-shadow .15s ease}.chat-fab:hover{transform:translateY(-2px);box-shadow:var(--shadow)}.chat-icon{display:inline-flex}.chat-label{font-size:14px}.ticket-chatbox{position:fixed;right:24px;bottom:95px;width:470px;height:70%;display:none;flex-direction:column;overflow:hidden;background:#fff;border:1px solid var(--bw-border);border-radius:22px;box-shadow:var(--shadow);z-index:10000}@media(max-width:480px){.ticket-chatbox{width:calc(100% - 2rem);right:1rem;height:65vh}}.chat-header{background:var(--bw-bg);color:#fff;padding:12px;display:flex;align-items:center;justify-content:space-between;border-bottom:1px solid rgba(255,255,255,.1)}.chat-peer{display:flex;align-items:center;gap:10px;min-width:0}.peer-avatar{width:36px;height:36px;border-radius:999px;display:flex;align-items:center;justify-content:center;font-weight:950;background:#ffffff24;border:1px solid rgba(255,255,255,.18);flex:0 0 auto}.peer-meta{min-width:0}.peer-name{font-weight:950;font-size:14px;line-height:1.1;white-space:nowrap;overflow:hidden;text-overflow:ellipsis;max-width:240px}.peer-sub{margin-top:3px}.presence-badge{font-size:12px;font-weight:950;padding:6px 10px;border-radius:999px;border:1px solid rgba(255,255,255,.18);background:#ffffff1a;color:#fff;display:inline-flex;align-items:center;line-height:1;white-space:nowrap}.presence-badge.is-online{background:#22c55e33;border-color:#22c55e59}.presence-badge.is-offline{background:#ffffff2e;border-color:#ffffff52}.chat-header-actions{display:flex;gap:8px}.chat-btn{border:none;outline:none;cursor:pointer;border-radius:10px;padding:6px 10px;font-weight:900}.chat-btn.ghost{background:#ffffff1a;color:#fff;border:1px solid rgba(255,255,255,.12)}.chat-btn.ghost:hover{background:#ffffff24}.ticket-messages{flex:1;padding:14px 12px;overflow-y:auto;background:#fff}.ticket-empty{border:1px dashed rgba(15,23,42,.2);border-radius:16px;padding:14px;background:#fff}.ticket-empty-title{font-weight:900;color:var(--bw-text)}.ticket-empty-sub{margin-top:6px;font-size:12.5px;color:var(--bw-muted)}.ticket-empty-sub code{color:#d946ef;font-weight:900}.ticket-row{display:flex;align-items:flex-end;gap:8px;margin:10px 0;width:100%}.ticket-row.is-other{justify-content:flex-start}.ticket-row.is-mine{justify-content:flex-end}.msg-avatar{width:28px;height:28px;border-radius:999px;display:flex;align-items:center;justify-content:center;font-weight:950;font-size:12px;background:#fff;border:1px solid rgba(15,23,42,.12);color:var(--bw-text);flex:0 0 auto}.msg-wrap{display:flex;flex-direction:column;max-width:78%}.ticket-bubble{padding:10px 12px;border-radius:18px;border:1px solid rgba(15,23,42,.12);background:#fff;box-shadow:0 8px 18px #0000000f}.ticket-row.is-mine .ticket-bubble{background:var(--bw-bg);color:#fff;border-color:#ffffff1a;border-bottom-right-radius:10px}.ticket-row.is-other .ticket-bubble{border-bottom-left-radius:10px}.ticket-text{margin:0;line-height:1.45;font-weight:650;white-space:pre-wrap}.msg-time{margin-top:4px;font-size:11px;opacity:.55;padding:0 6px;align-self:flex-start}.ticket-row.is-mine .msg-time{align-self:flex-end}.ticket-meta,.ticket-time{display:none!important}.ticket-inputbar{padding:12px;display:flex;gap:10px;background:#fff;border-top:1px solid var(--bw-border)}.ticket-input{flex:1;border:1px solid rgba(15,23,42,.18);border-radius:14px;padding:10px 12px;outline:none;font-weight:650}.ticket-send{padding:0 16px;border-radius:14px;border:1px solid rgba(255,255,255,.1);background:var(--bw-bg);color:#fff;font-weight:900;cursor:pointer}.ticket-send:disabled{opacity:.45;cursor:not-allowed}.ticket-messages{padding:12px}.msg-avatar-ghost{width:28px;height:28px;flex:0 0 auto;visibility:hidden}.ticket-row{margin:6px 0}.msg-time{margin-top:2px;padding:0 4px}.ticket-row.is-mine+.ticket-row.is-mine,.ticket-row.is-other+.ticket-row.is-other{margin-top:2px}#delete-chat{width:38px;height:34px;display:flex;align-items:center;justify-content:center;padding:0;font-size:16px}#delete-chat:hover{background:#ef44442e;border-color:#ef444447}